Delivery and Returns

United Kingdom

Super Saver Delivery

FREE on orders over £35 or £2.95 for orders under £35

Up to 4 working days

Premium Next Day (Order before 12pm)

£4.95 - Please note no deliveries take place on weekends or bank holidays

1 working day


A variable delivery charge will be applied at the checkout, according to the country of destination and weight of your order. See the price guide below or simply enter the items into your basket for a quote. Individual product item weights are displayed on product pages.

Channel Islands - Jersey & Guernsey (Cot and Cot Bed mattresses incur a £10 surcharge)



3-7 working days

Europe Zone 1 - Belgium, France, Germany, Ireland, Luxembourg, Netherlands)



3-7 working days

Europe Zone 2 - Austria, Czech Republic, Denmark, Hungary, Italy, Liechtenstein, Lithuania, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland



3-7 working days

International - Australia, Hong Kong, Qatar, Singapore, United Arab Emirates



5-10 working days

Super Saver Delivery
Up to 4
Working Days
Free on all orders over £50 or £2.95
Premium Next Day Delivery
Next Working
Days when ordered
before 11am
European Delivery
3 - 5 Working Days
to most European Countries
£9.95 or £29.95 for large items (size categories C - D)
International Delivery
Please email
for further details

If you are not 100% satisfied with your product, simply return it to us within 30 days for a refund or exchange†*. Your product will need to be fully packaged and sealed in its original packaging and in a re-saleable condition, so completely unused and unwashed.

†Exclusions - toiletries, gift vouchers, and opened mattresses.

*This does not affect your rights if the product is faulty or misdescribed.

Free UK Returns Returns from UK addresses are FREE. To make a return, please email or call 0800 028 1433, with your proof of purchase to receive your returns number and returns label. Returns from outside the UK will still require a returns number and are to be paid by the sender.

Exchanges We know that you may not need the items you have purchased for some time; at least not until your little one arrives! Please ensure that you check the order within the 30 days returns period and notify us within that time-frame if you wish to return for a refund or exchange. As long as the item(s) is in perfect condition, unused, unwashed and in its original packaging, we will be happy to provide an exchange or send you a voucher for the equivalent value.

Faulty goods If you believe a product to be faulty, please contact us immediately with a description and photo of the product concerned. We recommend that you stop using the product. If the item has not been used and was purchased within 6 months, then subject to confirmation of a fault, you will be entitled to a full refund. For goods proven to be faulty that have been used or purchased after 6 months, you will be offered a free exchange.